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System Analysis and Design for University Library System


Task: BackgroundCase Study: University Library System Consider one of the largest public sector university in the regional NSW that has been continuously making a significant influence & contributions in the education sector for regional communities since 1965. The university offers world-class online and face-to-face education and training to thousands of local and international students each year. The university was also awarded the Best University of the year award for its online education in 2020. More than 35,000 enrolments are serviced annually for the students studying on-campus, online, apprenticeships and traineeships.

The university has a large library system to service four different campuses at various locations and in different cities. Students from all different cohorts, such as on-campus and online, use library services for their studies. The library has approximately 185,855 resources in its catalogue including monographs, books, images, government reports, digital resources such as audio and video resources and access to a range of online search databases such as A+ education, ABI/INFORMS collection, Oxford journals, IEEE Xplore etc.

Due to recent increase in variety of library resources and how they can be used, the library’s existing information system is struggling to cope with the demands of its users. As a result, there are a number of functions such as narrowing down the search results, including variety of types of resources in the search results and keeping and matching the existing search results with new searches etc, that are not working efficiently. You are working as a system analyst in ABC System Design Company. The university contacted you to analyse the existing library system, identify the issues in the existing system and provide recommendations to upgrade the library system to improve the library services. As a starting point, you should visit a real university library web site, e.g. Charles Sturt’s library webpage and identify what services are provided by CSU library. List down all the resources and services that are available through CSU library then, your task is to design an efficient, simple and clear library system while considering the on campus and online user demands.

You are a systems analyst that is part of a project that is currently being proposed and perform system analysis and design for the project. Your task is to investigate the scope of University Library System of the given case study and you are required to develop a System Vision Document which includes problem description, system capabilities, and business benefits. Also identify all possible stakeholders and briefly describe why they have an interest in the project.


The information system and system analysis and design are crucial for the growth of the organization as it is crucial for the development of the entire system. The library system has been eventually dealing with the entire system that is required for carrying out the activities in better ways. The rate of learners has been increasing in this present world. The University Library System has been facing an issue as the number of readers has been increased due to its search results are narrowed down. Hence, methodologies that are required for carrying out the activities based on their proper functioning would be carried in better ways. The system capabilities have been discussed in the study that would help in providing the proper recommendation based on its proper activities would be carried out in better ways. The possible stakeholders, as well as their interests, have been carried which eventually helps in identifying the areas where the proper management activities would be carried in better ways.

Context of an information system
The information system is a formal, organizational system, sociotechnical designed for collecting, processing, storing as well as distribution of information. The sociotechnical perspectives regarding the information system which was composed of task people, structure as well as technology to deal with the issues. As stated by Rusynet al. (2018), the information system is crucial for the University Library system for fulfilling the demand of customers. The students are demanding as this helps in identifying the requirements that can offer varieties of services in better ways. The organization can keep records for its activities for finding the cause problems as well as proper solutions. The information system can come in handy which it comes to storing operational data, communication requires as well as documents and revision histories. The information system is a software aid for organizing as well as analyzing data. The main purpose of an information system is to turn the raw data into useful information which could be used for decision-making in an organization.

Problem description
The University Library System has been one of the finest universities that provide world-class face-to-face and online training and education to thousands of local as well as international students each year. The university has been awarded as the Best university for online education in the year 2020. The university has a large library that provides services to different campuses at various locations as well as various sites. The learners are from different campuses with different locations. In accordance with Alzahraniet al. (2019), the students from all different cohorts such as on campus as well as online use of library servicesfor their students. The library has approximately had 185,855 resources which include government reports, monographs, books, digital resources, and images. The university also accesses the online search database such as A+ education, Oxford Journals as well as IEEE Xplore. The university has been facing issues to fulfill the demand of users. As result, the various functions were narrowed down the search results which can be including varieties of various types of resources in search results as well as keeping and matching the existing search results (Umukoro & Tiamiyu, 2017). The university has connected the ABC System Design company to recommend the upgraded system for improving the library services.

Different methodologies of systems analysis
The ABC System Design company has suggested that the company needs to follow digital management which eventually helps to deal with the entire system based on its proper management activities would be carried in better ways. The digital library management system helps to manage the barriers, robust as well as flexible open sources by using repository systems as well as more specialized options which are available to deal with specific user communities such as archives. In accordance with Moran & Morner (2017), the research has been dealing with the entire management system which eventually aids in dealing with the entire system in better ways. The system analysis process can be used by the University Library System of NSW. The four major areas where the information is needed to be managed, are metadata, presentation as well as accessing including interfaces for both internal as well as external and internal users as well as preservation. The categories have been including content management, content acquisition, search support, access control as well as privacy and preservation, automatic tools, standards compliances, system support, and maintenance. The organization can use CDS Sware, Fedora, EPrints as well as Greenstone which can be emerged as a system that consistently fulfilled the criteria as well as obtained full scores in 12 categories.

The categories have been suggested all along with the suggested weights which eventually helps to provide a flexible checklist. The University can also use folksonomy which is a contrast with its taxonomy that has been essential to deal with the systems that are devising descriptors or online by users regarding any given resources. The librarians have been generally disapproving of folksonomies through the good things, democratic which is even when developed for LibraryThing. The Folksonomies helps to deal with social bookmarking that is the online organizations as well as management of internet bookmarks.

System capabilities
The main capability of the system is to deal with the entire management system of the University Library system. The organization has been looking forward to providing the best system that would help to provide proper guidance to students.A checklist can be generated that would help in identifying the areas where such changes are required. The digital library management system has been engaged for providing the opportunities which are engaged in using the various functions that eventually are needed to be presented to deal with the entire management system in better ways. The online catalog can be used for managing the system which eventually helps to identify the necessities where the development is needed. The online catalogs can be used by learners as this would help to see the status of items. The system records can be managed by University based on it can be analyzed the number of searches that have been done by learners.

The main capabilities of the system are to focus on searches as well as provide keywords that can help the learners to find out their suggested searches. The organization can help the University to manage the system search as well as provides varieties of searches which eventually helps to deal with the entire management system in better ways. the information can also be shared among the user. The user can share data as well as information all among the users. The users have an opinion by using sharing information which is one of the common networked hard drives such as software products like bibliographic records which could be shared over a network. The learners can search their needs by entering keywords which eventually helps them to save their time. The management system of the functioning would be managed as this helps to identify the requirements which can be managed to focus on managing the entire system in better ways.

The collaborative helps to focus on the requirements which eventually aids in making the concept more worthy. Better management activities eventually focus on managing the entire necessities in better ways. The OSS system ensures that the new system would help to meet all functional as well as the financial needs of the library. The additional areas could also be considered under the OSS system. The firmware images can be used for administering for creating customized firmware profiles. The firmware profiles are a collection that helps to deal with the customized firmware profiles. The firmware’s profile has been generating compliance reports for setting up the services.

Business benefits
The University Library management has been looking forward to making it worthy which is crucial for managing the entire system based on its proper functioning would be carried in better ways. The library can provide different search items that can help the learners to get proper results. The new system would also suggest results as per search through which the learners can get better results. The university can get proper benefits as the learners can get satisfied as this would help them to achieve the results based on its proper activities would be carried in better ways. The university has been looking forward to fulfilling the requirements which are needed for carrying out the activities based on its proper satisfaction would be carried in better ways. The software would help the library management system to maintain all types of books, eBooks, videos, create events, photos as well as journals. The university libraries would help to focus on the scalable infrastructure, role-based secure access, high performance as well as reliability for ensuring seamless access to the library database.

The learners can access the library 24*7. The library management software would allow that the librarian focuses on maintaining all types of journals, videos as well as created events. The university libraries have benefited from the scalable infrastructure, role-based secure access as well as high performance that can ensure seamless access to the library database. The maximize performance of libraries with dynamics reports, charts as well as graphs for reviewing as well as tracking the progress for taking proper decisions. Students can search, write articles, uploading photos as well as videos as well as managing emails as it aids the, to manage up the librarian as well as other students through discussion forums as well as social media. The sophisticated technologies have been one of the cost-effective as well as viable choices for educational institutions.




To develop the libraries based on the latest needs


Their major interest us to deal with the library system, media services for providing online services to learners

System manager

Ensuring the system works properly and responding to problems

Acquisition manager

Ordering new books for the library

Library Administrator

Managing the finance and resources

Cataloging Librarian 

Maintain catalog enquiry facility OPAC

Principal technician

Managing media services

Library assistant

Renew of library items as well as dealing with queries as well as interlibrary loan requests

Library users

Using the facilities which are offered by including borrowing library materials, interlibrary, photocopy as well as reservation of library materials

Senior technician

Managing the video as well as a media unit of the library.


Accessing new materials for maintaining their interest level.

It would be recommended that the University Library needs to focus on managing the entire system which eventually helps to deal with the search as well as functioning would be maintained. It would be recommended that the library of neutron resonance parameters would help to set up on punched cards as well as magnetic tape which would aid in cross-section data. The system works with the library has been dealing with composed of subsystems that would be provided with a wide range of library information processing capabilities. The university needs to develop a clear protocol for the selection of decisions as well as developing a cost projection for all aspects for digital conversion from one selection to another. It has been focusing on managing the entire management system which eventually aids in making it worthy to deal with materials that have been ready organized as well as target materials that are under the intellectual controlling capabilities. It is necessary for designing a website that can be graphically clear as well as easy to navigate for updating their frequently as well as appropriate. The management system would help to develop a policy for the disposition of reformatted materials.

It can be concluded that the library management system has to be engaged in dealing with new functionality which would help to attract learners. It has been analyzed that the new OSS system is necessary for managing the records based on its proper function can be managed in better ways. It has been emphasized that better management skills based on its proper management activities are needed to be used for managing the library records. It has been looking for creating new output which would help in gathering proper information regarding the libraries in a better way.

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