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Gold Cinema System Case Study: System Analysis & Design

Question

Task: In this assignment, you have to perform a system analysis and design for the gold Cinema (GC) case study provided at the case study section.  TasksYou have to read the Gold Cinema (GC) case study below and write a report to answer the followings:

1. The Systems Development Life Cycle (SDLC) identifies all the activities required to build, launch, and maintain an information system. Discuss the six core processes of the SDIC required to develop the GC project.

2. Develop a Work Breakdown Structure (WBS) description supported with a table for the GC project explaining the ID, description, and duration for each task. 3. Develop PERT/CPM chart explaining the early and late start for each task. Identify the critical path and the total time to finish the project.

4. Use the information in Table 1, calculate the net present value, the payback period, and the return on investment by using a discount rate of 6 percent. The development costs for the project were $15,000. Do a five-year return on Investment.

5. Develop a use case diagram which models the actors in GC system. You may need to make some assumption as required. Whenever you make assumptions, please state these clearly. Case Study: Gold-cinema System (GCS)

The Gold- Cinema is a ticket office that would like to develop the online system for keeping the track of customers, productions, performances, and seats. The Gold- Cinema intends to keep the track of their customers in a way that they can notify their customers about upcoming events, and identify those who frequently support the Cinema. For this purposes customers require to create an account prior to booking any thicket for the first time. The Information records on the online system consist of first and last name, residential address, city, zip code, mobile number, and email address, For
digital purposes, a unique Identification number is created for each customer. If the customers face with any Issues for creating account or booking a ticket, the advisor needs to support them. In this case, the online system needs to record the assigned advisor for each customer, by recording the name of the advisor who support customer for each time.  Regarding productions, the new online system keeps the Information In terms of name and type of the productions such as movie, play or concert. Regarding performance, the number of tickets sold and the date of performance are specifically recorded. The management of the cinema wishes to operate an entirely testable procedure to the whole online system in order to discover any bug and major issues prior to the final launch of the system.

The company considers different methods to estimate the Investments in this project. Table 1 presents the information the accountant provided to the system analyst to calculate Net Present Value (NPV), Payback Period and Return on Investment (ROI).  Table 1: Five Year Investment evaluation 

 

Year
No. Category 0 1 2 3 4 5
1 Value of benefit’s   $9,000.00 $9,000.00 $9,000.00 $9,000.00 $9,000.00
2 Development Cost -$15,000.00 -$700.00 -$850.00 -$770.00 -$750.00 -$730.00
3 Annual expenses   -$3,000.00 -$3,000.00 -$3,000.00 -$3,000.00 -$3,000.00
4 Net benefit/Costs -$15,000.00          
5 Discount Factor 1.00          
6 Net Present Value -$15,000.00          
7 Cumulative NPV -$15,000.00          

Answer

1. Introduction
SDLC stands for Software Development Life cycle (Barreda et al., 2016). It has been identified in this Gold Cinema system case study analysis that the software industry uses it to complete the designing process, developing process as well as the testing process for the high quality software. In other terms, SDLC helps to conduct high quality software which is capable of fulfilling the customer expectations, maintain the estimated cost and complete the project within the predetermined time (Marchioni and Magni, 2018). The process consists of 6 stages such as identification of the problem, planning and monitoring the project, understanding the nature of the project requirements, designing the system components that can help in solving the problem, building the system components and completing the procedures of delivering the solution (Bocek et al., 2017). 

The present Gold Cinema system case study analysis deals with the development of the existing online system of the Gold Cinema that can help in keeping track of the customers, productions, performances and seats. The following sections would describe the procedures of operating a whole new online system that would be aligned with the steps of SDLC. Along with that, identification of the significant issues would also be discussed through this Gold Cinema system case study analysis and a case diagram would be provided for making the study significant.

2. Gold Cinema system case study background
As per given Gold Cinema system case study analysis, Gold Cinema has decided to improve the existing online system. The office wants the information regarding any upcoming events would be reached to the customers through this system. The company has decided that every customer should have an account number through which they can log in the company website and can get the required information. The process of account creation would require some confidential information such as first name and last name, city, zip code, contact number, residential address as well as an email address. It has been identified that the company would adopt the SDLC method for completing the steps that are related to this project. A significant number of techniques had been selected for this project to calculate the investment. The following section would describe how the SDLC can help in identifying the problems and solving them.

3. System Development Life Cycle (SDLC)
3.1 Identification of 6 steps of SDLC
It has been determined in this Gold Cinema system case study analysis that an information system would be created in the Golden Cinema and the company has decided to follow the footsteps of the SDLC process. SDLC or Software Development Life Cycle consists of six steps (Srivastava et al., 2017). The following section would describe the actions and their effectiveness on a project explored in the given Gold Cinema system case study.

  1. Identification of the problem: in this step, the issues that have occurred in the entire project are identified. The project team analyses the situation and identifies the factors that can create problems in the whole system. Therefore, the identified factors are obtained and approved by the project manager that it can be mitigated at the initial stage of the project. The requirements of the project are also identified in this stage of the SDLC method.
  2. Planning and monitoring: in this step, the planning process of the entire project is conducted. The project team would plan the procedures that can help in delivering the project successfully and aligning them with the identified problems. Therefore, the monitoring process would be conducted for determining the lagging factors in the project. Monitoring processes would help in identifying the additional risk factors which can be harmful for the successful completion of the project.
  3. Understanding the problem: in this step, the nature of the identified issues are understood and evaluated by the project team. The requirements of the project are also identified in this step that the problems can be easily detected. The information alignment plays a crucial role in the project deliverance when some problem factors are affecting the project (Rahman, Zaki and Husain, 2019). The nature of the problems can be evaluated in this step, and the project team can take initiatives against the issues.
  4. Designing the system components: the project team would create reliable components that would be eligible and capable of solving the identified problems and make the system efficient. After explaining the problem, the project requirements would be evaluated successfully.
  5. Building and integrating system components: in this step, the elements will use to solve the problem. Along with that, it is essential for integrating the components before solving the problem. Integration of the identified system components would also be done in this step.
  6. Completing the project and deploying the solution: All the required components are gathered and applied and finally the project is submitted to the client in this step of SDLC. System testing can help in ensuring that the project is completed effectively. The analysis has helped in gathering and submitting the project in this step. The problem solving method can ensure the usage of project delivery and composition

3.2 Implying stages for GC Project
The present Gold Cinema system case study evaluation intends to highlight the factor that the Gold Cinema wants to establish an information system in their office that they can have the track of every customer and they can notify the customers regarding anything. The company has adopted the steps of SDLC for developing the existing online system of the organization. The following section of this Gold Cinema system case study analysis would describe how the phases of SDLC have helped the Gold Cinema to make the project successful.

  1. Identification of the problem: through this step of SDLC, the company has been able to identify the issues that are related to the project plan. The company wanted to make an information system which needs a large amount of security. The system consists of a significant amount of confidential data that are related to the customers. Along with that, the project needed to be submitted within the estimated budget and time. The company needed to arrange all the required data regarding the customers for making the information system efficient, which was quite severe.
  2. Planning and monitoring: in this step, the company has planned how to collect every detailed information from the customers and make the information system healthy and prosperous. Aligned with that, the company has to divide the tasks among the employees so that the entire job can be completed within the estimated time. The project team has implied the work breakdown structure for completing the tasks within time. Therefore, the company needed to monitor every activity of the employees so that they could identify the mistakes and rectify them.
  3. Understanding the problem: in this step, the company mentioned in the Gold Cinema system case study has identified the problem that Gold Cinema needed to reach every customer for gathering sufficient information from them. It was time as well as a cost-consuming factor that the company had to deal with. The information system required the contact details, residential address, email id and other confidential data regarding the customers for keeping track of themselves. This step considered the factors and helped in gathering the information.
  4. Designing the system components: through this step, the company has been able to create the appropriate and applicable components that have helped the company to solve the problems and reach the target. All the project requirements have been identified through this step, and the identified issues have been resolved.
  5. Building and integrating system components: in this step, the whole testable procedure regarding the online system has been developed, and the necessary parts have been identified. A significant number of methods have been applied in this stage, such as NPV, ROI. It has been determined to be essential for this project to calculate the total investment for avoiding any significant issue in the final launch of the project. 
  6. Completing the project and deploying the solution: it is the final step of the SDLC method. In this step, the Gold Cinema has completed all the tests related to the system launching and analysed every active component for avoiding any unintended complication in the project submission. Along with that, the final solution has been deployed in this stage after analysing all the problem factors and solving them according to their mitigations.

4. WBS
The Gold Cinema system case study evaluation examines that the WBS is a tool helpful for developing the active project schedule as it includes the project work description, WBS codes, duration, predecessors, start date, end date, and resources (Bohnes et al., 2019). It helps in improving the process of project scheduling with the help of the table developed. The chart for the project of the Online Application System for GC can help in identifying the prospects of improved management of the project works. The scheduling of the project can enable the project team for dividing the resources. The phase-wise distribution of the works can help them for keeping track of the works.

ID

Description

WBS Predecessors

Duration

Resource Names

1

Identification of the problem

5 days

1.1

Kick off

0 days

1.2

Requirement Analysis

1.1

3 days

Analyst

1.3

Problem identification

1.2

2 days

Analyst

2

Planning and monitoring

8 days

2.1

Outline Plan

1.2

4 days

Planner

2.2

Analysis

1.3

3 days

Analyst

2.3

Implementation

2.1,2.2

3 days

Planner

3

Understanding the problem

4 days

3.1

Impact Analysis

2.2

4 days

Analyst

3.2

Impact Matrix Development

3.1[SS]

3 days

Documenter

4

Designing the system components

15 days

4.1

Design Outline

2.3,3.1,3.2

5 days

Designer

4.2

Complete Design is made

4.1

10 days

Designer

5

Building and integrating system components

33 days

5.1

Online System is developed

4.2

25 days

IT expert

5.2

Testing

5.1

8 days

IT expert

6

Completing the project and deploy the solution

13 days

6.1

Final Documents

5.2[FS-3 days]

5 days

Documenter

6.2

Implementation

5.2

10 days

IT expert

6.3

Closed

6.1,6.2

0 days

5. PERT chart and Critical Path
A PERT chart based on the scenario of Gold Cinema system case study can be defined as an effective tool of project management which helps in scheduling, organizing as well as coordinating the tasks within a project feasibility (Yu et al., 2017). In other terms, it can be referred to as an effective method that can analyze the entire task and complete the task within the stipulated time and schedule. This tool is used to make the appropriate diagram that can help in producing an effective and perfect sequence that the entire task can be completed. A PERT chart provides a critical path which involves a sequence of effective activities which helps in entailing the effective amount of time (Wong et al., 2018). In this particular project explored in the given Gold Cinema system case study, the Gold Cinema has been able to complete the tasks that were required for the successful submission of the project through the successful implementation of the PERT chart.

Gold Cinema system case study

Gold Cinema system case study

From the PERT network diagram provided in the Gold Cinema system case study analysis, it is clear that the duration of the project is 70 days. The last activity of closed completes after 70 days from the start date. The project PERT chart can enable the usage of implied development of final project duration.

6. NPV analysis

No

Category

0

1

2

3

4

5

1

Value of Benefits

 $ 9,000.00

 $ 9,000.00

 $ 9,000.00

 $ 9,000.00

 $ 9,000.00

2

Development Cost

 $(15,000.00)

 $ (700.00)

 $ (850.00)

 $ (770.00)

 $ (750.00)

 $ (730.00)

 $(18,800.00)

3

Annual Expenses

 $ (3,000.00)

 $(3,000.00)

 $(3,000.00)

 $(3,000.00)

 $(3,000.00)

4

Net benefits/loss

 $(15,000.00)

 $ 5,300.00

 $ 5,150.00

 $ 5,230.00

 $ 5,250.00

 $ 5,270.00

 $ 26,200.00

5

Discounting Factor

1

0.9400

0.8836

0.8306

0.7807

0.7339

6

NPV

 $(15,000.00)

 $ 4,982.00

 $ 4,550.54

 $ 4,343.95

 $ 4,098.93

 $ 3,867.67

 $ 21,843.10

7

Cumulative NPV

 $(15,000.00)

 $(10,018.00)

 $(5,467.46)

 $(1,123.51)

 $ 2,975.43

 $ 6,843.10

8

ROI

116%

9

ROI without discount

139%

7. Can you develop a Use Case Diagram for the given Gold Cinema system case study?
As per the given Gold Cinema system case study, the use case developed for the project of Online Application System for GC is helpful for identifying the processes of the system (Lovelace et al., 2017). The online system can help in easing the booking of tickets at GC. The customers would have to register in the system using the online interface. The identified system can enable the complex management of information by limiting the phases of innovation work completion. The use case diagram can help them for identifying the considerate management of effective details. The use case diagram is applicable for determining the necessary components of information.

Gold Cinema system case study

8. Conclusion
From the above Gold Cinema system case study analysis, it is understood that the SDLC method can apply through the entire project for the successful submission of the whole task. An information system had been required by the company as they intended to keep a track record of the customers. A significant number of information had been required for making the information system which had been completed through the implementation of the SDLC method. Through the six steps of the SDLC method discussed in the Gold Cinema system case study, the company completed all the required steps and made the information system effective and efficient. Along with that, the involvement of WBS, PERT chart and the NPV analysis had helped the project to reach success.

References
Barreda, A. A., Bilgihan, A., Nusair, K., and Okumus, F., 2016. Online branding: Development of hotel branding through interactivity theory. Tourism Management57, 180-192.

Bocek, T., Rodrigues, B. B., Strasser, T., and Stiller, B., 2017, May. Blockchains everywhere-a use-case of blockchains in the pharma supply-chain. In 2017 IFIP/IEEE symposium on integrated network and service management (IM) (pp. 772-777). Gold Cinema system case study IEEE.

Bohnes, F. A., Hauschild, M. Z., Schlundt, J., and Laurent, A., 2019. Life cycle assessments of aquaculture systems: a critical review of reported findings with recommendations for policy and system development. Reviews in Aquaculture11(4), 1061-1079.

Lovelace, R., Goodman, A., Aldred, R., Berkoff, N., Abbas, A., and Woodcock, J., 2017. The Propensity to Cycle Tool: An open source online system for sustainable transport planning. Journal of transport and land use10(1), 505-528.

Marchioni, A., and Magni, C. A., 2018. Investment decisions and sensitivity analysis: NPV-consistency of rates of return. European Journal of Operational Research268(1), 361-372.

Rahman, W. A. Z. W. A., Zaki, N. M., and Husain, M. A. 2019., A review of work breakdown structure and man-hours estimation method used in shipbuilding production. International Journal of Mechanical Engineering and Technology10(1), 1141-1158.

Srivastava, N. N., Thakor, R. U., Patel, S. V., Viroja, S. G., Chetta, U. S., Rathod, B. G., ... and Maniar, N. I., 2017. Application of PERT in geo-scientific software development projects–few case studies.

Wong, W. Y., Yu, S. W., and Too, C. W., 2018, December. A Systematic Approach to Software Quality Assurance: The Relationship of Project Activities within Project Life Cycle and System Development Life Cycle. In 2018 IEEE Conference on Systems, Process and Control (ICSPC) (pp. 123-128). IEEE.

Yu, W., Tan, J., Liu, C. K., and Turk, G., 2017. Preparing for the unknown: Learning a universal policy with online system identification. Gold Cinema system case study arXiv preprint arXiv:1702.02453.

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