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Effective Communication Essay On Analyzing The Importance Of Interaction In Workplace

Question

Task: You are a country manager for an international agricultural products supplier. The main office is in Australia. You have recently hired 10 new employees from overseas (you may choose the home country of the new employees). They will be arriving in Australia within the next six weeks, and in preparation for their arrival you will write a document about communicating competently and incompetently within the Australian workplace. This document has two parts:

1. You are a country manager for an international agricultural products supplier. The main office is in Australia. You have recently hired 10 new employees from overseas (you may choose the home country of the new employees). They will be arriving in Australia within the next six weeks, and in preparation for their arrival you will write a document about communicating competently and incompetently within the Australian workplace. This document has two parts:
2. Recommendations for these new employees about competent and incompetent business communication practices (you may focus upon verbal, nonverbal, written, and CMC). There will be four recommendations—two competency behaviours and two incompetency behaviours. That is to say, how should the new employees communicate and how they should not communicate within the Australia workplace. You will need to explain why each of the communicative behaviours are competent or incompetent. The recommendations should be supported by existing academic articles.

Answer

Introduction
The role of communication analyzed in this effective communication essay is defined as the art of expressing oneself to another with various signs, symbols or even speech. Effective communication can thus be defined as the verbal speech which is used by an individual to convey the message simply, clearly and concisely to others. In a workplace, effective communication is required on a large scale in order to convey the ideas to other employees, colleagues or to higher authorities. The aim of the report in this case is to analyze the importance of effective communication in the workplace. A literature review is to be conducted to understand its importance vividly and along with that, recommendations to improve communication process in the workplace are to be provided.

Literature Review
Communication is an effective channel to be present in every organization. Communication is the most effective power, which is required to be present in every organization. It is further explained in this effective communication essay that communication is the media through which a good rapport can be created between the employees of the organization. Through communication, various problems pertaining to a company can be solved. The employees and the managers or the higher authorities are required to come together in order to solve an issue and in the process, it is required by them to provide new innovative ideas to increase the reputation of the company. Apart from verbal usage, communication can also be done through various non-verbal media such as emails, messages and so on. 

According to Waterval, Frambach, Driessen & Scherpbier, (2015), it is discussed in the present study of effective communication essay that communication is defined as the process through which human beings tend to respond through the various stimuli in the organization. The behavior patterns of human beings depend upon the stimulus of the environment. Human beings tend to react depending upon the nature of the environment they are in. 

According to Blundell & Gill, (2015), it is illustrated in this effective communication essay that communication is the most effective tool for daily communicating and interacting with each other. He opines that, communication is the process, which binds the sender and receiver together. In any organization, irrespective of the country, it is required by the employees of the organization to have an effective system of communication within the organization to carry out the activities of the organization easily. It is a good indication as the rapport between the higher authorities and the subordinates are required to be strong enough. In the process, it is also required by the individual to understand the most effective channels in order to communicate in the most effective way as possible. 

Communication is considered as the most effective media, which is used for interacting with each other. Not only the higher authorities and subordinates, but also the customers, who are involved in buying the products from the company are also required to follow the communication cycle. If all the channels are identified properly, an effective system of communication is likely to have occurred and it will lead to an increase the influence system of the organization. Therefore, communication is used as an effective tool to coordinate communication and to exchange information between the employees of the company. Not only workplaces, but also institutes, educational hubs and also industries encourage effective communication system to ensure that top management system and also the subordinates of the organization tends to accomplish fixed goals and objectives and along with that, they also tend to have a perfect vision of the organization. According to the researchers, in any organization, communication is a very significant part; it is because it helps to encourage the members of the organization and helps to increase the overall satisfaction of the members of the organization. Other than that, organizational communication examined within this effective communication essay is also required to convey the messages within the various departments of the organization effectively. One of the general objectives of the communication system discussed in this effective communication essay is to develop the ways of communication within the organization to help them achieve the goals. 

In any organization, therefore, effective communication is required at its best to solve all issues relating to the organization. Communication and information plays a very important role in the process of effective communication. As a component of management, communication is defined as the central means by which various organizations define, disseminate and pursue various goals of the organization (Liu, Wang & Wilkinson, 2016). 

According to Howeset al. (2015), it is noted in this effective communication essay that systematic management system is well defined by a chain of command and by exact defining of labor. Based on the perspective, communication can be defined as a component in order to increase the efficiency of the organization by accomplishing the tasks pertaining to the organization. Apart from organizations, effective communication system is widely required to develop mutual trust between the individuals and it helps to solve many issues. Every aspect of the manager’s work is related to effective communication system in order to solve the issues pertaining to the organization. Therefore, not only communication, but also effective communication is required to be there in order to solve the issues and to create many innovative ideas for the organization.

What are the recommendations for improvement provided within this effective communication essay?
In a workplace, it is required by the higher authority to focus on certain aspects in order to improve the communication system to solve the issues pertaining to the organization. In such a situation, there are certain steps to be given a lot of attention to improve the communication skills.

Firstly, as discussed in this effective communication essay, it is required to maintain transparency in the workplace in order to discuss everything in an effective manner. It helps to encourage and to motivate employees to accomplish tasks and to achieve the goals of the company. It also helps to build up employee loyalty and strong employment policies in order to build a good rapport among the employees and between the higher authorities and the employees. An open door policy is also established in the process, which helps to resolve issues, by establishing a direct link with the higher authorities (Saurman, 2016).

Workshops
Workshops are to be created in order to teach the employees the various effective ways to increase the level of communication among the employees of the organization. Various business owners and management workers require extensive training to effectively communicate with each other. It also helps the employees to deal with non-familiar situations and to adjust in certain surroundings having varied environmental locations and also to adjust with colleagues with varied mentality and different outlook (Howeset al.2015).

Relationships
It is utmost necessary to establish a rapport with each employee and with the higher authorities in order to build up a trust within them. In such a situation, communication is required to be effective in order to seek out the issues pertaining to the organization. It is mentioned in this effective communication essay that the employees of the organization are also required to interact with each other effectively in order to gain a wide knowledge of each other. It is also required by the company to host many recreational events in order to take a break from the monotonous routine of the company. It also helps to rejuvenate them from the daily workload. If the organization holds such events, it will help to develop the relationship between the higher authorities and the subordinates. They will thus be able to communicate freely with the higher authorities in order to discuss their issues freely with the managers to solve such issues (Greenaway,Wright, Willingham, Reynolds & Haslam, 2015). 

There are four types of communication to be used in workplaces to improve the communication process, vis., verbal, non-verbal, written and CMC or computer mediated communication. All the above-mentioned communication process is required for creating effective communication system in the workplaces. In Australian context, all of the processes are required widely largely. However, the verbal and non-verbal communication is considered the most competent media to convey messages (Wang, Pauleen& Zhang, 2016). On the other hand, written and CMC discussed within the study of effective communication essay are considered incompetent method of communication in the Australian sectors. It is because of the fact that, verbal and non-verbal communications are most effective of any communication process in the workplace (Liu, Wang & Wilkinson, 2016). It is because, verbal communication is the communication, which helps to directly interact with the higher authority and in the process,and it helps to solve the issues pertaining to the organization. Apart from that, the written and computer mediated communication is considered incompetent in the sense that, these type of communication has certain disadvantages that it may not have any effect on the organization. Written communication illustrated in this effective communication essay have certain disadvantages such as, it tends to increase the level of miscommunication between the employees of the organization. Apart from that, feedback and reviews cannot be received easily and along with that, there is a lack of storage capacity for the written documents in the organization. On the other hand, the basic flaw of CMC is that it is unreliable sometimes as it lacks secrecy of a document and can be misused or misplaced by anybody. Apart from that, certain limitations of technology are also one of the biggest disadvantages of CMC (Duggan, Chislett& Calder, 2017).

Conclusion
It can be concluded after analyzing the above study within the effective communication essay that the role of effective communication in workplaces is to be taken care seriously. It is because of the fact that, it helps to develop the present situation of the organization. In the Australian context, verbal and non-verbal communication is considered effective compared to any other organization.

References:
Abed, S. S., Dwivedi, Y. K., & Williams, M. D. (2015).Social media as a bridge to e-commerce adoption in SMEs: a systematic literature review. Effective communication essay The Marketing Review, 15(1), 39-57.Retrieved from: https://cronfa.swan.ac.uk/Record/cronfa21887/Download/0021887-16122015162733.pdf

Duggan, M., Chislett, W. K., & Calder, R. (2017). The state of self-care in Australia.Retrieved from: http://vuir.vu.edu.au/38749/1/the-state-of-self-care-in-australia.pdf

Gill, R. (2015). Why the PR strategy of storytelling improves employee engagement and adds value to CSR: An integrated literature review. Public Relations Review, 41(5), 662-674.Retrieved from: https://daneshyari.com/article/preview/138682.pdf

Greenaway, K. H., Wright, R. G., Willingham, J., Reynolds, K. J., &Haslam, S. A. (2015). Shared identity is key to effective communication. Personality and Social Psychology Bulletin, 41(2), 171-182.Retrieved from: https://journals.sagepub.com/doi/abs/10.1177/0146167214559709

Howes, M., Tangney, P., Reis, K., Grant-Smith, D., Heazle, M., Bosomworth, K., & Burton, P. (2015). Towards networked governance: improving interagency communication and collaboration for disaster risk management and climate change adaptation in Australia. Journal of environmental planning and management, 58(5), 757-776.Retrieved from: https://www.tandfonline.com/doi/abs/10.1080/09640568.2014.891974

Howes, M., Tangney, P., Reis, K., Grant-Smith, D., Heazle, M., Bosomworth, K., & Burton, P. (2015). Effective communication essay Towards networked governance: improving interagency communication and collaboration for disaster risk management and climate change adaptation in Australia. Journal of environmental planning and management, 58(5), 757-776.Retrieved from: https://www.tandfonline.com/doi/abs/10.1080/09640568.2014.891974

Liu, T., Wang, Y., & Wilkinson, S. (2016). Identifying critical factors affecting the effectiveness and efficiency of tendering processes in Public–Private Partnerships (PPPs): A comparative analysis of Australia and China. International Journal of Project Management, 34(4), 701-716.Retrieved from: https://daneshyari.com/article/preview/275679.pdf

Liu, T., Wang, Y., & Wilkinson, S. (2016). Identifying critical factors affecting the effectiveness and efficiency of tendering processes in Public–Private Partnerships (PPPs): A comparative analysis of Australia and China. Effective communication essay International Journal of Project Management, 34(4), 701-716.Retrieved from: https://daneshyari.com/article/preview/275679.pdf

Saurman, E. (2016). Improving access: modifying Penchansky and Thomas’s theory of access. Journal of health services research & policy, 21(1), 36-39.Retrieved from: https://www.researchgate.net/profile/Emily_Saurman/publication/281810305_Improving_access_modifying_Penchansky_and_Thomas's_Theory_of_Access/links/5d2e623aa6fdcc2462e63586/Improving-access-modifying-Penchansky-and-Thomass-Theory-of-Access.pdf

Wang, W. Y., Pauleen, D. J., & Zhang, T. (2016). How social media applications affect B2B communication and improve business performance in SMEs. Industrial Marketing Management, 54, 4-14.Retrieved from: https://daneshyari.com/article/preview/1027397.pdf

Waterval, D. G., Frambach, J. M., Driessen, E. W., &Scherpbier, A. J. (2015). Copy but not paste: A literature review of crossborder curriculum partnerships. Effective communication essay Journal of Studies in International Education, 19(1), 65-85.Retrieved from: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.948.6512&rep=rep1&type=pdf

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