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communication plan assignment for ABS Homes Australia


Task: How to ABS homes can use communication plan assignment methiods to develop effective project communication systems


2.4. Communication management plan
This communication plan assignment analysis the exchange of concepts and thoughts amongst professionals working upon the same or related activities is referred to as communication within project management. Communication management ensures that every professional working upon a project has been informed about the aims and expectations of the project, which is usually kept at top priority for a leader inside a project portfolio (De and Carvalho, 2019, p.19). As an outcome of this communication management professionals can work with more efficacy as well as work quality frequently increases. In this context, project 2 is associated with the construction of a 20 storey apartment at the corner of Regency Road and Churchill Road, Prospect SA 5082. Hence, an effective communication strategy is needed for understanding the project expectations of all the professionals associated with the project (Fawkes et al., 2018, p.90). Communication management can help to know about the project progress among various stakeholders including local people, which can catch the glimpse of the stakeholder who prefers a busy social life and loves urban areas for living.

Role of communication plan assignment towards project success
On this communication plan assignment verbal communications is identified as one of the most fundamental methods of communication. Moreover, the better abilities of communication are, the simpler it will be for one to gain others' trust and develop long-term connections (Sutiyatno, 2018, p.430). Strong verbal communication abilities provide the following advantages:

  • It ensures whole comprehension as well as permits for clarifying any information, which may be misconstrued.
  • Verbal communication has been considered one of the quickest and most effective forms of communication
  • There has been a space for the incorporation of feedback, allowing two or more individuals to join in a dialogue at the same time.
  • It enables speakers to wield power as well as persuade listeners in order to accept others' ideas, beliefs, and thoughts.
  • It can be adaptable, in the sense that a professional can modify their words and tone based on the situation or relationship they have with someone within the project portfolio.

These factors are responsible to attain success within a project just like project 2 of ABS Homes. The incorporation of verbal communication within the concerned project can help to attain desirable outcomes as its benefits can be applied to the world of work for gaining better performance and teamwork. As a result, efficient verbal communication helps employees to communicate, engage, and cooperate with one another, enhancing organisational efficiency as well as productivity within the project portfolio. Individually, it assists a professional associated with the concerned project in becoming a more confident as well as all-rounded professional. Following are the advantage of communication plan assignment project towards success:

  • Building relationships: Through verbal communication one may develop strong interpersonal ties among the stakeholders associated with Project 2. Finding like-minded individuals who have similar interests, views, and perspectives makes it simpler to enhance the project work (Jiang et al., 2021, p.246). This motivates the professionals to collaborate, engage, and work in groups.
  • Persuading someone: In order to attain things moving within a professional atmosphere, the professional associated with the construction project needs to wield some power. For instance, if they want their co-workers to collaborate within the concerned project, they must first persuade them (Hirsch et al., 2018, p.907). as per the communication plan assignment research, verbal communication must be able to persuade people with thoughts and opinions even during brainstorming sessions.
  • Bringing clarity: The professionals within Project 2 may clarify their points by repeating themselves since vocal communication allows for feedback. Repeating statements within a quarrel or an argument can help to eliminate any ambiguity (Kaplan et al., 2018, p.440). Transparency is the keystone to attaining project success; similarly, clarity of information can attract people who prefer to live in urban areas and experience a busy social life.
  • Enhancing productivity: the professionals within the concerned project can successfully interact with team members and others around the business if they have good communication in place. Relationships that have been created help speed up the process by allowing professionals to interact as well as cooperate more rapidly (Asih and Ellianawati, 2019, p.21). As a result of group collaboration, production is maximised, and productivity is increased. The increased productivity can help to attain desirable project goals and ABS homes can expand its business to Adelaide.
  • Enhancing motivation: Feedback, as well as an individual effort, are both aided by verbal communication. Moreover, words of encouragement and gratitude, whether in a professional speech or an email, increase confidence (Ezzineet al., 2019, p.434). When the stakeholders are associated with monitoring activities, utilise the chance to congratulate the employees or workers on their accomplishments. Not only help them be motivated to achieve better rather the relationship among them can be strengthened as well.

How communication plan assignment helps enhance verbal communication

  • Thinking before speaking: Silence might be unsettling for some people, but waiting before responding to a question can help the professional within the project respond more effectively. Taking the time to think allows them to organise their thoughts into a clear, succinct message. Feeling a rush while taking can reflect the responses which can resist to the desired message in a proper way,
  • Utilisation of concise language: Speaking succinctly not only makes the delivery of a message easier to comprehend, rather it also allows professionals to get important ideas through to the audience faster. Hence, before talking, consider how to convey the information in the simplest and most concise manner possible. Avoid utilising complex words and phrases, as well as incorporating extraneous material. This ability is extremely useful when giving instructions or expectations to co-workers since it assures that there is no misunderstanding.
  • Acknowledging the audience: To develop a successfulcommunication plan assignment professionals must first comprehend their audience and put themselves in their shoes. Due to the fact that not everyone has the experience or background, make sure to communicate facts in a way that anybody can understand especially while addressing complicated or technical issues associated with the concerned project. Also, remember to consider the culture or personality of the audience, as various groups have distinct communication preferences (Leal et al., 2018, p.192).
  • Employing active listening: it was observed during the research that listening is just as important as speaking since it shows care about the other person and ensures to comprehend their requirements. The following are some activities of good active listening techniques:
  • Avoid making assumptions about people or categorising them.
  • Remove any possible sources of distraction, such as a loud environment.
  • Instead of worrying about what the person desire to say next, concentrate on what another individual is saying.
  • To ensure that professionals thoroughly comprehend the facts or message, ask clarifying questions.
  • Before answering, wait until another person has finished speaking.

As a consequence, building rapport and connections can be easily achieved. Giving an individual the whole attention to guarantee and hear not only the words as well as the message the person is trying to impart (Simon, 2018, p.47). This can help to avoid internal issues within the concerned project 2 to have an active collaboration for attaining desired outcomes.

Practising the skill: After attaining a professional verbal communication skill the professional of the concerned project must now put their newfound knowledge of how to enhance the acquired abilities into practice. Practising skills will not only help the professional to improve these talents, but it will also help to gain confidence in their speaking ability (Devi and Deb, 2018, p. 613). This can help to attract more clients as thischosen project 2 is mainly concerned with married or unmarried clients with no children.

Showing self-authentication: While other communicators might provide inspiration for improving the existing abilities, always bring the own self while encounters. People are drawn to presenters who appear honest and operate in a straightforward manner. Furthermore, allowing the audience to get to know about the person by revealing their true self throughout a discussion or presentation helps to develop relationships. It gives them a feeling of relaxation and comfort, allowing them to interact with the speaker fully. This will help to attain commonly shared objectives of the concerned project, which can result in an effective outcome.

Paying attention to body language: Body language may influence how a professional can deliver messages. Body language that is relaxed, such as not crossing the arms or tightening the body, displays confidence and power, making others want to listen to the professionals (Paranduk and Karisi, 2020, p.140). This open body language also helps to look more receptive to receiving messages, making others feel more at ease while chatting.

communication plan assignment stakeholder analysis

Name of stakeholders

Engagement action




Keep informed

emails, documentation, agenda, summaries  



Keep informed

Emails, personal check-in, software notification 




Emails, video conference, personal check-in, software notification 


Head contractor


Emails, meetings, personal check-in, phone calls


Sub contractor


Face to face conversation, meetings, emails



Manage closely

Face to face conversation, telephone, 


workers/ employees

Manage closely

Face to face conversation, telephone


Local people

Keep satisfied

Emails, personal messages, newsletters



Reference list
Asih, N.F. and Ellianawati, E., 2019. The Enhancement of Verbal Communication Skills for Vocational Students through Project-Based Learning Physics. JurnalPenelitian&Pengembangan Pendidikan Fisika, communication plan assignment 5(1), pp.21-28. De Nadae, J. and Carvalho, M.M., 2019. Communication Management and Knowledge Management in complex projects: A literature review. J. Manag. Technol, 10, pp.19-36.

Devi, S. and Deb, S., 2018. Augmenting Non-verbal Communication Using a Tangible User Interface. In Smart Computing and Informatics (pp. 613-620). Springer, Singapore.

Ezzine-de-Blas, D., Corbera, E. and Lapeyre, R., 2019. Payments for environmental services and motivation crowding: towards a conceptual framework. Ecological economics, 156, pp.434-443.

Fawkes, J., Gregory, A., Falkheimer, J., Gutiérrez-García, E., Halff, G., Rensburg, R., Sadi, G., Sevigny, A., Sison, M., Thurlow, A. and Tsetsura, K., 2018. A global capability framework for the public relations and communication management profession.

Hirsch, J., Adam Noah, J., Zhang, X., Dravida, S. and Ono, Y., 2018. A cross-brain neural mechanism for human-to-human verbal communication. Social cognitive and affective neuroscience,communication plan assignment13(9), pp.907-920. Jiang, J., Zheng, L. and Lu, C., 2021. A hierarchical model for interpersonal verbal communication. Social Cognitive and Affective Neuroscience, 16(1-2), pp.246-255.

Kaplan-Liss, E., Lantz-Gefroh, V., Bass, E., Killebrew, D., Ponzio, N.M., Savi, C. and O’Connell, C., 2018. Teaching medical students to communicate with empathy and clarity using improvisation. Academic Medicine, 93(3), pp.440-443. Leal, S., Vrij, A., Vernham, Z., Dalton, G., Jupe, L., Harvey, A. and Nahari, G., 2018. Crosscultural verbal deception. Legal and Criminological Psychology, 23(2), pp.192-213.

Paranduk, R. and Karisi, Y., 2020. The effectiveness of non-verbal communication in teaching and learning english: a systematic review. Journal of English Culture, Language, Literature and Education, 8(2), pp.140-154. Simon, C., 2018. The functions of active listening responses. Behavioural processes, 157, pp.47-53.
Sutiyatno, S., 2018. The effect of teacher's verbal communication and non-verbal communication on students' English achievement. Journal of Language Teaching and Research,communication plan assignment9(2), pp.430-437.


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