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Change Management Assignment: Job or Promotion Interview Questions

Question

Task: The purpose of this change management assignment is to use what you have learnt to prepare for a job interview or for a promotion interview.These are the questions that you are required to answer, in written form, as preparation for an upcoming job or promotion interview:

1. Your application indicated that you participated in personality training as a part of your MBA degree. Based on the results of your personality test, what do you think are the advantages and disadvantages of your personality type in relation to effectively leading and managing and what are you doing to overcome the potential disadvantages?

2. This is a high-pressure organization and we must overcome obstacles and setbacks to achieve results. Often, this means that members of senior management might take a demanding and confrontational approach. Given these circumstances, how would you manage any negativity, not be overwhelmed by stress and remain resilient?

3. As you know, we are a multinational enterprise and whilst the diversity of our employees is a huge advantage we sometimes experience cross-cultural communication breakdowns. What would you do to ensure that there is clear and open communication between your team members operating in different countries across multiple cultures?

4. We have been struggling to motivate a group of employees who work in our Research and Innovation Unit, even though we recently gave them a 12% salary increase! What would you do to improve their motivation, and why would you take that approach?

5. We believe effective communication is essential in order to influence others in a positive way. Could you explain how you would influence someone in a more senior role that your ideas are highly valuable to the organisation?

6. Innovation seems to be everyone’s buzz word, including ours, but I think we could be doing better in this area. What do you think might be holding us back? And how would you improve creativity and innovation in your team?

Answer

Question 1
Advantages of personality test about the leadership and management

As per the personality test considered herein change management assignment, the researcher was probably good at imagining a straightforward future for the business and communicating it to people in a manner that excites them. This is a crucial skill since workers who are enthusiastic about a mission are far more likely to accomplish it. As per the personality test, it is found out those Innovative innovators who are trusted in their abilities to inspire and convince others are those who succeed in this field. They believe it is important to keep those they lead mindful of and invest in their vision(Brenneman, 2016). One of the advantagesthat the researcher gained from the personality test is the achievement of higher standards. The ability to collaborate as a community is critical for potential career advancement.

The group project has provided him with several chances to deal with various tactics, allowing me to hone his groupwork skills. He was able to overcome the disadvantages and adopt a more positive learning mindset as a result. He was able to determine that there is a difference in opinion in the party(Goleman, 2013). The various cultural characteristics are fetching better perfective coping with workplace uncertainty and disputes. This has been effective in bringing the strategic steps. I was curious about the various cultures.

Disadvantages of personality test about the leadership and management
One of the researchers had found out from the personality test is he lacks confidence. At the same time, he was not able to improve his understanding of various cultures. As a result, he was not able to gain more credibility. The module learning has introduced him to a challenge because he was notready to deal with strategic conventions, giving him the attitude to deal positively with the differing opinions of peers(Wendy et al.,2016).It has been non-effective in instilling trust in me. He was not allowing him to refine his talents systematically. He was not aware of the change until hedid not receive constructive feedback. It did not improve his motivational skills and obtain a higher aptitude to cope with various working situations.

Ways to overcome the disadvantages
The researcher needs to keep in mind that the way they articulate their vision is crucial. If the researcher provides proposals to people with confidence are more likely to be accepted.He has taken steps to improve his personalities in a well-organized way. He has even updated meto keep track of the community and its characteristics in an organized and efficient manner. He must be prepared to work with more complex narratives(Lawrence, 2017). As per the personality test result, he focused on honing my ability to observe things in great detail. He noticed what was going on around him and pointed out specific specifics of each activity. He also even participated in the community debates, attempting to apply what he had learned to the creation of better philosophies.

Question 2
1. Communication gaps

Employees should be informed of the company's vision and monthly targets. The organization needs to define which contact networks each employee can use, like email or Zoom. Employees should be encouraged to provide reviews to their superiors(Drucker, 1994). Share achievements, achievements, and metrics to raise the overall transparency in the working environment. It is important to draw attention to the negative aspects of the company to eliminate those issues.

2. Work-Life imbalance
Conduct seminars on stress control in the workplace. Enable workers to work at home and set their hours to increase organizational versatility. Monitor the total time workers spent on work with productivity monitoring software. The employees need tomaintain a balanced work-life balance, ensuring they do not work more than a certain number of hours per week(Dunn, 2015). There must be a willingness to adapt, and the employees must follow those changes with patience and respect.

3. Poor leadership
Determine the source of bad leadership because it assesses the leadership's success regularly. Create a work environment where executives aren't expected to make many of their own choices all of the time. Leaders will deserve guidance and input to evolve and develop. Commit to the managers' organizational learning skills to prepare them for their positions(Chambers, 2015). However, the suggestions mentioned above and ideas will certainly assist them in dealing with the pressures and taking the required precautions to shield themselves from a hazardous work atmosphere.

4. No potential for growth
The organization must give workers difficult assignments and projects to complete.
Enable the workers to experiment with new methods for doing the same old tasks. Provide training and learning opportunities to help them further their abilities. The organization will ensure that the recruiters employ candidates who also are enthusiastic about their jobs andshare the organizational culture(Sydney Finkelstein, 2016).Employee frustration and turnover were increased due to such negative activities resulting in a toxic work environment. As a result, mutual respect without judgement would result in a better workplace environment.

5. Low engagement among employees
Set objectives that encourage the workers to outperform their previous efforts.
Employees should be promoted or given more duties. Employees who regularly underperform should be given further experience. Outside of work, they encourage the entire staff to participate in friendly team sports or players.When employees believe their jobs and actions are being overlooked by managers and politicians will become toxic(Ginoand Staats, 2015). Employees can perform well for greater morale and positivity to implement a decent compensation and appreciation scheme.

6. Toxic workplace behaviour
The organization needs to figure out the reasonbehind the employee's bad behaviour because they have a good attitude towards dispute solving and help them solve the obstacle. Set reasonable guidelines on what will happen if they do not fulfil the company's expectations within the agreed-upon timeline(Michel Landel, 2015).The organization needs to talk with their colleagues about correcting what is not working and eliminating negative communication. The company must reassure all employees that it will continue to improve the problematic working atmosphere.

Question 3
Most societies have their own set of rules for how they interact. Study the target community before the meeting(Vilaand Bharadwaj, 2017). The organization needs to ensure that he has heard what other person has summarised the work of employees.

For educating the organization staff to study the behaviour of foreign employees and consumerswho follows a different lifestyle and culture. The presence of cultural sensitivity training will help them create and market products or services tailored to the target communities. Th new employees needsto review the foreign employees expereincethat will be improving the customer experience. Working with different culture employees leads to increasein customer satisfaction and rise in the revenue(Quinnand Thakor,2018). A lack of cultural awareness will impair relationship clarity with subordinates, lead to failed agreements, missed contracts, and hampered access to foreign markets. The employees will experience a more positive work environment.

Cultural training will help them to advance in the career. Intercultural training workshops will help them to understand the business abroad. This will open up exciting foreign assignment options, boost assignee retention, and be extremely useful for employees aspiring to global leadership positions. Individual cultural variations may be exacerbated by a lack of cooperation inside an organization(Christensenet al., 2017). People choose not to exchange comments and suggestions in an atmosphere that does not allow for open dialogue. Cross-cultural collaboration is an important part of an overall organizational communication approach is getting better.

Employees must be respected in the workplace. Employees will gain trust in the workplace if they listen carefully to everyone else' complaints and viewpoints. Paying close attention to both nonverbal and verbal cues will improve active listening entails. A strong friendship can be built by developing good dialogue within the workplace because it shows concern in aspects of an individual employee life far outside work(Kasriel, 2016). People can feel like they belong to culture to study the distinctions between members from different cultures. Creating more effective organizational relations in a culturally diverse organization means being prepared to share and develop thoughts based on shared understanding.

Establishing and maintaining good cross-cultural contact is critical. Workplace diversity will easily provide more benefits than drawbacks. They should focus on training workers to be mindful of cultural nuances and how to accept them to uncover opportunities. Empathy is described as the capacity to comprehend and share another person's emotions. Empathy takes time to develop in a leadership position is critical to keep those active listening sharp(Neckand Houghton, 2006).Employees will benefit from a positive internal business culture because it ensures that they are all on the same page, working and behaving in the same manner toward achieving corporate goals and delivering a clear message to customers and other external factors such as rivals.

Question 4
Most people are not comfortable living in cramped cubicles under bright lighting because they think about making the workplace most attractive and checking with employees before making adjustments. Here are few tips about how to build a healthy work environment. Most top businesses now have fun upgrades to their workplaces, like providing the ping pong tables and bean bags, but developing a pleasant work community requires more than a few games consoles(Rollag, 2015). Managers that communicate well stand out. Want them to truly care for them as an individual by encouraging them to communicate their views and impressions are checking in to see how they are doing to serve them.

Communicate openly and often in the office. The organization needs to maintain an open-door policy where employees should feel heard and free to express their questions or complaints. When the manager has to give someone negative feedback, strive to make it constructive enough that the employee does not feel chastised and still uses it as a chance to improve and develop(Brooks, 2017). Burnout is one of the most damaging factors of inspiration. Ensure the workers have time to rest and recharge with plenty of drinks, nutritious treats, meals, and incentive perks while working for long hours.

It is impossible to overstate the value of taking routine breaks when organizations with high staff commitment and enthusiasm provide more satisfaction and retention rates. The organization must have consistently different workforce acquisition strategies than ones with poor engagement(Goleman, 2000). Employees who wholeheartedly agree that their managers worry for their well-being have significantly higher satisfaction and commitment to the organization with their current company.

The creation of ideas is aided by teamwork among teams from different department. Collaboration with others who have different skill sets will lead to more innovative results. In a team, there is power in numbers, and also who are lacking in motivation should be motivated by everyone around them. Employees must be informed what they really expect from their employment because this had offered directions to improve collaboration(Davidand Congleton,2013). The organisations need to create a planning session with members of the team to plan out a career choice would encourage them to progress to the next stage and give everyone the impression that firm get a long and prosperous great future for their career. All goals must lead to the overall target must be more achievable because complex tasks divided into small segments seems to be less daunting.

Both targets may help the employees to achieve the overall target which will be breaking them down into smaller because its more achievable chunks is less overwhelming. Employees decide how much free attention they want to devote to their bosses at work. Discretionary energy is the additional effort an individual puts forward in the workplace to help co-workers and clients. An employer pays for the basic duties that an employee is hired to do. A holiday party boosts enthusiasm by instilling an optimistic attitude(Gielan,2017). Teamwork and success were aided by high morale and inspiration. The organization needs to increase positive mood and inspiration in the office like providing some holiday and popular celebrations inside the working place.

Question 5
Gaining full attention

Maintaining eye contact and giving full attention to junior employees during talks and discussions will help you communicate more effectively. When in a chat, nod affirmatively to show that senior management is paying attention

Providing a team communication application
Many workplace problems can be traced back to a lack of coordination. Today, team chat applications are becoming more popular to make life simpler and improve collaboration. Keeping track of lengthy email threads is very time-consuming for seniors and administrators(Porath, 2016). This is where a team sharing software will help users collaborate on various tasks and projects while also removing obstacles to successful communication.

Inspire and inform
The seniors will able to make coordination with the team members more efficient with the help of management tools. They will communicate about the assignments, and even all pertinent knowledge can be exchanged in one location. It eliminates the need for lengthy email strings, which has long been a popular correspondence method. Technology is emerging to help you at all times if the senior has a good understanding of it(Germer, 2017).All the seniors need to go beyond just forwarding on knowledge and articulate and justify their views and suggestions. Data transmission is just half of the equation because they need to prepare ahead of time what they expect the listener or junior employees to take away from the discussion.

Personal Skills
Both senior's professional and their personal lives would benefit from their interpersonal speaking skills. They will need it daily during their life. It requires abilities such as emotional intelligence or recognizing and appreciating their own and others' feelings(Chamorro-Premuzi and Yearsley, 2017). There is a distinction for seniors to communicate efficiently. Employees who listen carefully prefer to perform more efficiently. Listening is half as vital as talking and is a critical component of good business engagement. It's important not to take hearing for granted.

Utilizing time wisely
The organization must have a little patience, trust, and persuasiveness will help seniors convey the knowledge more effectively. Confidence entails being aware of your body language. Seniors can feel powerful rather than vulnerable if they have a strong sense of self-worth.The seniors must utilize the coffee breaks because it will help keep team morale up while still allowing people to get to know one another better(Amabileet al.,2014). Team unity is a more effective means of enhancing contact networks. Coffee breaks are an excellent time for casual conversations and debates. It promotes positive contact with co-workers.

Conducting different team building activities
Unit bonding practises having a significant effect on the team's success and overall coordination. It will help your employees connect more effectively and form positive relationships with one another. Create structured ways for the staff to interact through team lunches, group dinners, exercise classes, or some outdoor sport(Reidand Ramarajan, 2016). All the senior staffneed to get the staff together in the room at the end of each month or every week.

Showing appreciation
The seniors need to tell their co-workers about how much they like and admire them. Every senior needs to know that appreciation is an easy way to boost staff productivity and make team members feel important. This is a technique for improving team coordination. The seniors must give the teammates a token of respect by congratulating them on brilliant ideas, thanking them for completing a mission, and expressing thanks also for minor gestures(Meyer, 2015).Team participants who are purposeful in their relationships make up successful teams. It is important to have one-on-one meetings with and the person you recruit to ensure that employee retention is not a problem in the workplace. Set the goals and needs during these experiences. Every senior must tell the juniors about their mission needs and employee norms. It will allow them enough time and prepare them to optimize their ability, like practising strong listening skills and become a powerful communicator to develop healthier communication patterns for the future.

Encouraging two-way feedback
Seniors need to provide two-way communication to ensure a smooth working environment.
Feedback is critical for generating outcomes in the workplace, with the primary goal of accelerating success toward business targets. Encouraging two-way reviews is a hallmark of positive organizational collaboration because it allows the staff to self-evaluate(Bassiand McMurrer, 2007). The organizations need to improve team coordination and to mentor the team members to provide specific guidance. The organization should use a task management company to support a detailed log of reviews can greatly improve overall coordination and efficiency.

Question 6
Factors that are holding innovation back
Fear

When the employeeis challenged to be imaginative and ridiculed by some, creativity has a flaw that all people do not want to expose to others. Showing imagination allows us to access a portion of our brain that we might have shut down at work(Nohriaet al.,2008). According to an Adobe survey on the case for innovation in the workplace, 32 percent of workers are uncomfortable thinking outside the box in their employment.

Time
Companies must start prioritizing strategic innovation to have not only time but also opportunities for teamwork. Sharing ideas is not easy for everyone because it is difficult to put those thoughts out there for everyone to hear(Grote, 2017). Creating a space and time for people to speak up regarding their thoughts in a comfortable environment would actively support everybody else in the workplace to express their experiences.

Lifestyle
It usually indicates that the employees are non-productive, anxious, and overworked. They will only come up with an idea and look for ways to innovate once we get out of the routine, connect with their brains, and enjoy well inside the workplace(Silvermanet al.,2009).

Happiness
It has been clinically demonstrated that our brain relaxes when we are in a good mood and allows all of our neural networks to function properly. This helps to understand that certain breakthroughs occur while the mind is relaxed(Knight, 2020).

Potential
When they prefer to becritical, self-confidence is difficult to come by. The universe is so full of negative news and comparisons that our self-esteem can quickly be shattered and that they can feel like yet another cog in the machine(de Vries, 2016). Self-belief among younger teams is a big factor in their desire to be imaginative.

Ways to improving innovation
External processes within the company should be examined to see if they are strangling for innovation. If directives will have to go through many stages of scrutiny within the organisation, they require a lengthy time to implement which can be discouraging. Look at ways to standardise the workflow so that people can now see their good ideas in action right away. Establishing workplace contests for workers will help them achieve goals like sales targets (Zak, 2017). However, the organisation must be wary of creating an overly competitive work environment while trying to promote innovation. Staff who are hoping for a promotion will be afraid to speak out to their seniors due to the fear of their innovations being stolen.

People are still reluctant to come up with new innovative ideas due to their fear of what others would say. Nobody needs their ideas to be discarded out of balance or used as a source of amusement. Ascertain the workers seem to be doing everything possible to ensure a healthy atmosphere for idea generation. The organization needs to thank anyone for dreaming beyond the box, even though their idea is impractical(Cuddyet al., 2013). Often, if people cannot speak up, please ensure they can submit their suggestions in writing. Employees who mainly working for total shifts of 60 hour was unable to accomplish anything beyond repetitive duties inside the workplace. When people are overstretched only the last thought on their thoughts is to be creative. ?

Reference
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Brenneman, G., 2016. Right Away & All at Once: Five Steps to Transform Your Business and Enrich Your Life. Rosetta Books.

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