Task:From the Proceedings of the 11th through 13th International Conference on Business Process Management (BPM) (weblinks are available on VU Collaborate), select and review one paper from one of these Proceedings. The paper you select must be directly relevant to business process engineering or business process management. You must identify at least 3 other relevant articles and use them to support your review.
Your response should be limited to 2000 words. Use 1.5 spacing with a 12 point Times New Roman font. Though your paper will largely be based on the chosen article, you must use other sources to support your discussion. Citation of sources is mandatory and must be in the Harvard style.
The business process management assignment focuses on the proper functioning of Business Process Management based on the bpm NEXT software. The research methods used in this business process management assignment have been focused and have been later compared to the research method that has been followed in another article. The article follows an observation method which focuses on the detailed analysis of the functioning of Business Process Management. The proper usage of Business Process Management for the development of the software has also been discussed along with comments on the issues faced. The relevancy of the article with the proper definition of business process management as also been analysed in this business process management assignment.
Business process engineering or business process management develops the knowledge of an individual for the purpose of proper innovation to be implemented in order to achieve business prosperity. This business process management assignment focuses on the implementation of business process engineering in the software named bpmNext which is an information technology based software. The software enables people to develop a relation with next level of business process management through technologies like AI user interface, the Internet of Things, Decision Management, Digital Transformation and many others. The research methods, followed in the article for the implementation of these theories, have been analysed and discussed. The issues portrayed in the article have been discussed and commented upon. The next part of the business process management assignment discusses the relevance of article with the topic given for the evaluation. A comparison of the article has also been done with the other articles of the same topic in this business process management assignment.
Intension of the article: The purpose of the article in this business process management assignment is to provide a framework of Business Process Management which supports continuous improvement and control of the business operation. The business Process Mode (BPMN 2.0) is a standard process modeling language based on a set of business process. A lot of approaches which extend the language have described. As per the view of Delgado & Calegari (2017:8), the restriction approach is based on customised process model. In the article some proposals are based on software and System Process Engineering Meta Model Specification. For this software the language includes activities, disciplines, tasks, phases, products, delivery process. The article represents a detailed study about the configuration and modelling of process based on BPMN 2.0 and they analysed different similar approaches. Finally the article introduces the extended version of the BPMN 2.0 bpmNEXT.
Research methods followed in the article
For the development of the software an observation type of study has been done in article. It is seen that for the development of the software company, the author of article talks about various approaches that can be taken towards the completion of the study. There are few types of observational research method that is present:
Naturalistic Observation: In the case of natural observation it is seen that the observation is not done by a verbal process nor it is done by the intervention of the researcher. As per the view of Pradabwong et al. (2015:6), the researcher selects those people whom they want to include in the study and start observing them. The subjects who are observed are not aware of the fact that they are being observed or studied. With the absence of the knowledge of the subjects the researcher is able to evaluate them properly and achieve a much more natural reaction from their part. With the help of naturalistic observation a person is able to study behaviours of an employee at a school and their interaction with the children of school (Delgado & Calegari, 2017:5).
Participant Observation: In this type of observation the researcher remains under cover and the observation process is also covert or overt. The researcher becomes the part of the team of the people whom the observation needs to be done. Rosemann & vom Brocke (2015:117) stated that, this method is done to get information about the people which are otherwise unavailable and are required. If the observation process is converted then the identity of researcher is not revealed. In the case of an overt observation, the identity of the researcher is informed to the team and the purpose of the operation is also mentioned.
In the case of bpmNEXT, the software which creates a clear image of Business Process Management in the mind of the user, the observation methodology is being followed in the article. The article focuses on how business Process management is being reached to the people with the help of this software. The process of the development of software and the various ways in which the software is able to clear the concepts of advanced management processes of a particular business have been talked about. The software is based on the vSPEM language and follows the BPMN 2.0 based modelling and Customisation.
The article finds various proposals for the modleing of the different part of the business process family in order to support the customization. In this article, the author represents a detailed study on the customization and the modelling of the process family which is based on the Business Process Model (BPMN 2.0). The articles also introduce bpmNEXT which is a novel approach for this purpose. The language BPMN 2.0 is based on the ideas of vSPEM. In order to represent the process family the article compares different approaches. Finally the article represents the necessary supporting tools and applications for the exchange programs (Delgado & Calegari, 2017:8).
Comment on the issues identified in the article
The issues faced by business process engineering like error messages and multiple collaborative processes, are the main challenges faced by the Author of the article.
,Error Messages: In the case of error messages, it is seen that program development has functional error that results in the multiple error messages during the running of the program. bpmNEXT faces this issue in most of the parts of the world where the software is used (Delgado & Calegari, 2017:8).
Unclear finish and start: The software that is present has an unclear start and finishing interface. The user interface that is present in bpmNEXT does not attract much people. As a result it is seen that the development of the software becomes a long term procedure as proper BPM is not being applied.
Wrong Key Performance indicators: Key performance indicators are used for the evaluation of the success of the business. However, the key point indicators of bpmNEXT are complicated and have multiple interpretations. Schulte et al. (2015:43) mentions that, due to the fact that the KPI are beyond the understanding level of people the software developers face issues regarding the advancement.
Absence of Process owners: For the development of the company it is necessary for the organisation to have a fixed process owner. This is required for the proper motivation of the development of the company employees. It is necessary for the management to have owner do Top-down management of the business.
Lack of execution: In the case of bpmNEXT it is seen that in spite of having proper management methods the software is yet to change the market value of it. According to Vom Brocke et al. (2014:543), this is due to the fact that the software faces lack of execution. The data analysis procedure of the software is outdated and the company need to focus on the decisions that will complete the actions based on the analysis of the data that is achieved from the article.
Mistaken identities of BPM: Often it is found that Business Process Management is seen as a discipline that is required to be followed by the company for development of information technology software. However, it is not always the case. Business process management is about the management of processes of a particular business project that has already been created. The requirement of users and the proper functioning of the product, after it is being used by the users, are the man requirements of Business Process Management.
Relevancy of the article to Business process management
The article provides a scope to properly evaluate the business process management procedures, the improvements that can be achieved by the proper implementation of business process management and the control of the procedures. The article focuses on the idea to observe the functioning of the software as a set of processes. According to the view of Bolsinger (2015:372-373), it is the betterment of these processes that need to be made and improved. The article elaborates on the fact that bpmNEXT is the software that is already existing however, the software needs to be improved every now and then for its proper functioning. In the paper, the author has described the results of the detailed study about the business process families based on BPMN 2.0.
Based on the business process management procedures developments of several other processes are also done simultaneously. SPEM (Software & Systems Process Engineering Metamodel) enables the development in the proper functioning of the software related issues of the project. This is based on the SPEM language that is required for the development of those softwares. bpmNEXT is a business process that involves the participation of many people, however not all of them are concerned for the improvement of the software According to Conger (2015:132), the people who reach these notifications to the developers are part of the business process engineering division however others are part of the business process management division. The developer who is responsible for the regular up gradation of the software must ensure that the team makes sure that the software is ready performing as per the requirements of the Business Process Management demands.
As per the facts mentioned by Mendling et al. (2018:4), in the Article it is seen that the Business Process Management’s bpmNext software works on the language of vSPEM. vSPEM is a language that ensures that the process tailoring, variability extension and the customisable process model are all focused on while the bpmNEXT software is being made as a software which will focus on the proper functioning of Business Process Management.
Comparison between the prevalent theories of business process management in the given article and other articles
In this portion of the study two articles are being compared. The article with which the study has been done (BPMN 2.0 based modeling and customization of variants in business process families. In Computer Conference (CLEI), 2017 XLIII Latin American,) is being compared to another article of the same topic (Measuring business process management using business process orientation and process improvement initiatives. Business Process Management). In the two articles a major difference has been noticed in their style of approach towards the study. In the first article it is seen that the study follows an observation type of approach. In the article by Delgado & Calegari (2017:1-9), the approach done by the author provides the readers with an elaborate and detailed view of the proper functioning of business process management in the professional field. The article focuses on the application of as software that helps to explain the processes of business process management and is also updated and developed by the same process. It is given and descriptive approach where the author of the article describes the functions, development and the languages that are used in the project.
In the second article by Nadarajah & Sharifah Latifah Syed (2016:1069-1078), a quantitative research method was used. Close ended surveys were conducted on the users and the developers of the people related to business project management and the views of the people are analysed and the study has been done. As understood from the views of Schmiedel et al. (2015:651), through the survey, the authors have limited the article to the views of people and is just able to provide information about business process management. It is done based on the views of several other people.
The two articles talk about the same topics and is based on the business process management of two different products. The main difference between the two articles is that the first article provides the readers with a clear view of the various ways in which a proper product can be developed with the help of proper business process management. The second article on the other hand, focuses on the views of the people through survey and close ended questions about business process management. From this article the readers are able to develop the views or rather the general notion of several people based on the effective functioning of Business Process Management.
In this business process management assignment, the effectiveness of business process management for the proper functioning of the bpmNEXT software has been talked about. The article named, ‘BPMN 2.0 based modeling and customization of variants in business process families’ has been taken into consideration and the various uses of Business process management for the proper functioning of the business has been done. Further, the proper explanation of Business process management and its proper definition has been searched with relevance to the article. The article mainly focuses on the development of the software bpmNEXT with the help of vSPEM language. This software that has been built for the better understanding of Business Process management among the users develops the knowledge of people in relation to Business Process Management. The issues faced by developer during the creation and the effective functioning of the software have been discussed in the issue section of the study. The various relevant situations that this business process management assignment displays in reference to the business process management give us a clear idea about the topic of the study. Further, the business process management assignment compares the effective business process management of the article with respect to other articles of the same topic. Business process management assignments are being prepared by our management assignment writing help experts from top universities which let us to provide you a reliable best assignment help service.
Pradabwong, J., Braziotis, C., Pawar, K. S., & Tannock, J. (2015). Business process management and supply chain collaboration: a critical comparison. Logistics Research, 8(1), 6. Business process management and supply chain collaboration: a critical comparison. [online]. Available at: https://link.springer.com/article/10.1007/s12159-015-0123-6 [Accessed on: 25 July, 2018]
Delgado, A., & Calegari, D. (2017, September). BPMN 2.0 based modeling and customization of variants in business process families. In Computer Conference (CLEI), 2017 XLIII Latin American, 2(4), 1-9.
Rosemann, M., & vom Brocke, J. (2015). The six core elements of business process management. In Handbook on business process management 1(6), 105-122. Springer, Berlin, Heidelberg.
Schulte, S., Janiesch, C., Venugopal, S., Weber, I., & Hoenisch, P. (2015). Elastic Business Process Management: State of the art and open challenges for BPM in the cloud. Future Generation Computer Systems, 46(9), 36-50.
Vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten principles of good business process management. Business process management journal, 20(4), 530-548.
Conger, S. (2015). Six sigma and business process management. In Handbook on Business Process Management 1(5), 127-146
Mendling, J., Weber, I., Aalst, W. V. D., Brocke, J. V., Cabanillas, C., Daniel, F., ... & Gal, A. (2018). Blockchains for business process management-challenges and opportunities. ACM Transactions on Management Information Systems (TMIS), 9(1), 4.
Schmiedel, T., vom Brocke, J., & Recker, J. (2015). Culture in business process management: how cultural values determine BPM success. In Handbook on Business Process Management 2(1), 649-663.
Bolsinger, M. (2015). Bringing value-based business process management to the operational process level. Information Systems and e-Business Management, 13(2), 355-398.
Nadarajah, D., & Sharifah Latifah Syed, A. K. (2016). Measuring business process management using business process orientation and process improvement initiatives. Business Process Management Journal, 22(6), 1069-1078.