Task: Analyse the ethical dilemma, considering the different actions by the ICT professional 'Ken' (as suggested in the three videos), from the perspective of the Australian Computer Society Code of Professional Conduct.
1. Video1: https://www.youtube.com/watch?v=MVpQ7OwPmK0
2. Video2: https://www.youtube.com/watch?v=EhkoGQNuCNE
3. Video3: https://www.youtube.com/watch?v=TxHeH86HVe
Identify the main ethical dilemma involved in this case and undertake further research about it.
Analyse the ethical dilemma, considering the different actions by the ICT professional 'Ken' (as suggested in the three videos), from the perspective of the Australian Computer Society Code of Professional Conduct.
Make a recommendation on the basis of your analysis providing reasons for this recommendation.
This assessment task will assess the following learning outcome/s:
There have always been new inventions and advances when we talk about Information Technology industry. This industry has brought new gains to the humans yet it must be pointed out that the entry of these new gains in technological field has always had ethical dilemmas associated with them. In the last 20 years of ICT industry, there have been many changes done in the technology industry. But there are these ethical codes known as ACS code of conducts which have not changed even a bit within these years (Bowern, Burmeister, & Gotterbarn, 2007). The aim of this report is to study a case which has ethical dilemma in it. This ethical dilemma case study analysis is done to find the types of ethical dilemmas found out with the help of the ACS code of conducts.
Details of the Case study
In a company where a project system was going to go live in a few days. Ken, the head of that project called the upper authorities and informed them a day before that the system is not able to go live on the given time because the statistical testing was not completed by that time and if it would go live, lots of engineers might lose their jobs. He also knew that by doing this, the company would also be coming under the ethical breaches.
In the second video it is shown that Ken has already sent the untested system go live and the higher authorities were not at all happy about it. And later in the third video, it was shown that he resigned from his job and had some bank issues associated with the money.
Analysis of the Ethical Issues
There are several issues associated with this ethical dilemma case study that can be mapped with the ACS code of conducts. They are as follows:
According to this code of conduct, Ken did not honestly tell the stakeholders about the progress of the project as early as it was required to be. Just a few days before, he told the factual progress of the project to his stakeholders (Aliti, 2017). He knew from the beginning that if the untested system goes live on Monday, they will breach a lot of ethical codes and also this might hamper the jobs of lots of engineers. At the same time, he breached the code of conduct by did not being completely honest with the stakeholders with respect to actually sending the system go live on Monday without even completing the testing properly. The stakeholders did not know anything about this.
According to this ethical dilemma case study, Ken should have known the delivery time of the system. When he came to know that people are facing issues in the system and it cannot be tested on time and hence, cannot go love in the given time zone, he should have informed the stakeholders before time. This way the reputation of the firm is not at stake (Lokman, 2011). Furthermore, after the stakeholders asked for a month’s time with the client, still Ken happened to go the untested system go live. He did not even let his stakeholders know about the same whereas it is already said in the ACS code of conduct with respect to competence is that this is not the right thing to do.
According to this ethical dilemma case study, Ken was not at all professional in his work. He informed the stakeholders very late about the status of the project. At the same time, he went really unethical when he took the untested system to go live even after taking time for a month from the stakeholders. As per professionalism is concerned, by making the untested system go live, he put 100’s of engineers jobs at risk too.
The following suggestions are given:
Ethical Dilemma can cause a lot of harm to the companies and their image in the industry. As per the Information Technology industry is concerned, the ACS code of conduct are the only codes that helps the firms in managing the breaches if they happen. Information Technology industry does not have its own set of codes with respect to ethics concerned. This report focusses on the case study which is related to the ethical dilemma. The case study is discussed in details with the type of ethical dilemmas associated with it. The two major ethical dilemmas were honesty and competence. Professionalism was also a part of this ethical dilemma case study up to a certain extent. The ACS code of conducts are explained in a very detailed manner and also are mapped with the case study discussed above. A few recommendations are also provided which were related to the ethical dilemma case study. In the end, it can be said that ethical issues are always caused in some or the other way in projects in IT industry but breaching is not the solution to any of the issues as it harms the image of the firm in the industry. This is not good for the firm for the long run. Ethical dilemma case study are being prepared by our information technology assignment help experts from top universities which let us to provide you a reliable assignment help online service.
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