Nowadays, every online support service has the ‘Help’ or ‘Contact us’ options available on the websites, which helps a person to raise a complaint regarding the products or services and get their issues resolved all at the comfort of their home. If asked to write a complaint letter, most of us are unaware of the pattern that needs to be followed while writing a complaint letter. The article will help you learn How to write a complaint letter.
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As getting connected with the support team of a particular service provider is now easy, the majority of the population didn’t get the urge to know the process of writing a complaint letter. If asked to write or is necessary to raise a complaint, then a formal letter is mandatory.
A complaint letter is a formal letter that addresses a concern regarding an offence, grievance, unfair things, etc. This type of letter helps in presenting the misconducts in a formal way and look for resolution. People usually use this letter of grievance to vent out their confined-up emotions caused by foul expertise or suffering. It is an elementary right and duty of a citizen to hunt for justice for all the misconduct or injustice done to him/her, which might be attained by writing a proper complaint letter. Let us now move forward and learn about how to write a complaint letter.
To write a complaint letter is not much different from a formal one. Few important points need to be taken care of while writing a complaint letter. Even if you are not aware of how to write a complaint letter, you can go through the below details, which will help you in writing a fair complaint letter.
678 New Road, Schenectady, NY 12345
April 15, 2021
Managing Director, Packers & Movers
221 Baker’s Street, WA 78695
I am penning this letter to explicit my dissatisfaction with the version ABC123 heater that I purchased on March 25, 2021, at your store at 1049 XYZ Street. Though the heater appears fine, while plugging it in the socket, there’s a spark whenever it is powered on, and it does not get hot. When I attempted to go back and give the product to the shop on April 05, 2021, the shop manager, Judy Rhodes, advised me that she wouldn’t receive the product as there’s no physical damage.
To get the issue resolved, I would request a refund of the total amount paid ($25, tax included) to my bank account, which is already registered in the store. I will also include a photocopy of the original invoice for reference.
I expect a response from your end. Kindly contact me at the address mentioned below or dial 7896538652 to connect with me within a fortnight.
You can add some more relevant information in the complaint letter to be more impactful. Although, do not burden the reader with a lot of information which will reduce the impact of the complaint put forward. The above-mentioned points are necessary and should not be missed when learning about how to write a complaint letter.
A complaint letter is also a type of formal letter which is presented to the reader with all the wrongdoings or injustice that happened to you and you can seek a resolution from that.
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